Elastic IPs : Frequently Asked Questions (FAQ)

1. What is an Elastic IP in Utho Cloud? 🌐

An Elastic IP is a static public IP address that can be associated with cloud resources, such as NAT Gateways or Instances, in Utho Cloud. It allows for consistent IP addressing, even when resources are stopped or restarted.

2. How do I view the Elastic IPs in my account? 👀

You can view all your allocated Elastic IPs by navigating to the Elastic IPs Listing Page in the Utho Cloud console under the VPC section.

3. How do I allocate a new Elastic IP? ➕

To allocate a new Elastic IP, go to the Elastic IP Listing Page, click on the “Add Elastic IP” button, select a data center location, and then click on “Add Elastic IP” to allocate the IP.

4. Can I change the location of an existing Elastic IP? 🔄

No, the location of an Elastic IP is fixed once allocated. You will need to deallocate the current Elastic IP and allocate a new one in the desired data center.

5. How do I assign an Elastic IP to my resources? 🖧

After allocating an Elastic IP, you can assign it to resources such as NAT Gateways or Instances during their creation or update process by selecting the Elastic IP from the dropdown list.

6. Can I delete (deallocate) an Elastic IP that is in use? ❌

No, an Elastic IP must not be associated with any resource when you attempt to delete (deallocate) it. Ensure the IP is not in use before proceeding with deletion.

7. How do I delete (deallocate) an Elastic IP? 🗑️

To delete an Elastic IP, go to the Elastic IP Listing Page, click the “Deallocate” button next to the IP, and confirm the deletion.

8. How do I verify if an Elastic IP has been successfully allocated? ✅

After allocation, you can verify the new Elastic IP by returning to the Elastic IP Listing Page. The new IP should appear in the list along with its associated details.

9. How long does it take to allocate an Elastic IP? ⏳

Allocating an Elastic IP usually takes just a few moments. Once allocated, it will immediately appear in the Elastic IP Listing Page.

10. What should I do if I face issues with my Elastic IP? 🆘

If you experience any issues with your Elastic IP, you can reach out to the Utho Cloud support team through the console or via email for assistance.

Feel free to contact support if you have any other questions or need further assistance! 😊