Our all Cloud server are self Managed and you need to manage it yourself, We provide support only if your server is not responding or you are not able to connect to console, We are here 24x7 to make sure your server is up and running, If you need managed services you can contact our support team for the pricing of managed services and We'll be get back to you asap.
Yes, You can enable auto weekly backup for your cloud server at 20% cost of your cloud server monthly billing, You can use these backups to restore your cloud server or deploy a new cloud server from the backups.
Our cloud comes with a clean OS installed and you will be having full root/administrator to install any additional software you require, You can check our pre-installed app list if you able to find matched apps you can simply deploy or rebuild with the pre-installed app, If any of app has a licence cost you have to pay license cost to the particular app provider or check license availability directly with us by contacting to our support team.
Utho Load balancer support Round Robin and Least connection algorithm. (Round Robin: Requests are distributed across the group of cloud servers sequentially Least connection:Request is sent to the server with least connection)
Yes, IP address of the load balancer is dedicated for the load balancing you have deployed during the entire lifecycle. Changing the load balancer configurations and listening rules will not affect the IP address.
We would recommend to use our DNS Server instead of installing DNS on your own server as roundinline server consume more server resources. However if you want to use roundinline on your own server so you can install.